Review: Qatar Airways Premium Arrivals Lounge

Review: Qatar Airways Premium Arrivals Lounge

With some extra time before heading out to downtown Doha, I went to explore another arrivals lounge at the arrivals hall: The Qatar Airways Arrival Lounge. Since I visited the Al Maha Arrivals Lounge prior to my visit, I will show you how this lounge greatly differs in terms of facilities and service.

About Qatar Airways Arrivals Lounge

Since the opening of the new Hamad International Airport back in 2014, Qatar Airways and HIA airport authority spend millions opening lounges and the arrival lounge was one of them.

The arrival lounge is mainly used by arriving passengers in Doha to refresh before leaving the airport but the facilities inside the lounge are incomparable to some other arrivals lounges around the world.

Getting To Qatar Airways Arrivals Lounge

The lounge is located on the left-hand side of the arrivals hall. After cleaning the customs area, head out to the exit and walk left there is also an area with glass windows and a reception counter inside it.

The actual lounge is located on the second floor so after getting to the reception for the boarding pass check, the lounge staff will guide you to the elevator which goes to the main floor.

Qatar Airways Arrivals Lounge Operational Hours & Access Policy

The arrivals lounge is open 24 hours 365 days a straight and is a great place to stay and relax especially when you arrive in Doha early morning and wait till your hotel check-in time.

Regarding the access policy, unlike the Al Maha Arrivals Lounge which is only accessible when booking the Al Maha Arrivals package regardless of cabin class you are seated, the Qatar Airways Arrivals Lounge is only accessible to passengers ticketed with full-fare (Revenue or Avios) first and business class seats (I have also seen VIPs seated in economy class using the Al Maha Arrivals Lounge instead of this lounge).

I am not sure about the exact guest access policy for Privilege Club elite members but as far as I know, guest access is not permitted unless the guest holds a premium class ticket.

Qatar Airways Arrivals Lounge Layout and Seating

Once I entered the lounge, the reception staff warmly welcomed me with a smile. I then showed my boarding pass to the staff and I was guided toward the elevator to the second floor. The lounge is situated on the floor above the reception and you can either walk up the stairs or by elevator.

As I got off the elevator, the sand-toned lounge with a mixture of rose red and indigo-colored couches was the first thing that caught my eye.

On the opposite of the larger common area, there was a small section with communal chairs, sofas and small coffee tables in between.

As you can see in the above picture, there is a tall rectangular partition beside the seating section. This area has two private seating areas with TVs and lounge chairs. The lighting and privacy of these cubicles make it the best space to get a short nap or families in large groups.

In the corner of the lounge, a TV area with more chairs and tables are available. To change the channels, I think you would need to ask the lounge staff for the remote controller as the basic channel is fixed as a flight schedule page.

A smoking room is located opposite the dining area with a comfortable sofa and club chairs. Even though the smoking room is present beside the dining area, I rarely smelled any smell on top of that I have never seen someone using the room to smoke.😁

Qatar Airways Arrivals Lounge Business Center

One of the most interesting facilities of the lounge is surely the business center. While Al Maha lounge had a gorgeous business center and conference rooms, Qatar Airways lounge also offers the same level or even higher quality.

First of all, the business center is located in the opposite building from the arrivals lounge. Technically, the location of the business center is considered airside but it is connected via a catwalk from the dining area allowing you to pass above the baggage belt area.

Following through the catwalk, a concierge desk for assistance is located but there was no staff unless called. For those who need to print paperwork, there is a printer at the desk and to print it, you would have to send an email to the business center’s email and the staff will print it out for you.

Opposite the business class concierge, there is a small lounging space with a couch.

Passing the lounge area, there are four Apple iMacs displayed side-by-side in a room with a transparent glass wall. The interior here well matches the white-colored furniture that resembles Al Safwa First lounge’s business center.

Behind the public business center area, there are four semi-private cubicles with partitions in between that are great if you need some private space for your work. The first two cubicles have computers on the table and the reaming two further down only have a large table with two seats facing each other.

Further at the edge of the business center, there are two private conference rooms. One of the smaller conference rooms only features a round table with four seatings while the larger area has a screen for presentation and conference call functions.

Both conference rooms have doors so while having an important meeting, it will give total privacy. I have never seen someone using this conference room for a meeting but it surely is a good facility at the arrivals lounge.

Qatar Airways Arrivals Lounge Dining Area

Opposite the common area, there is a dining area with several individual dining tables of two and four.

For dining, there is a light buffet stand with drinks, fruits, cold cuts, soups and desserts. Also, an à la carte style option dining is available on request. The menus will then be prepared in the kitchen and served to you.

I didn’t have a chance to try out the food but based on my past visits, what I can tell is that the quality is much greater than the Al Maha Arrivals lounge since that lounge offers wrapped sandwiches.

Qatar Airways Arrivals Lounge Restroom and Shower Facilities

The restrooms are located past the hallway, behind the smoking room.

The design of the restrooms resembles you are at the Al Mourjan business class lounge in the airside.

Opposite the restroom, there are a couple of shower rooms. I find it convenient for the showers and bathrooms separated since I don’t have to wait beside the toilets. The shower room is more spacious than the ones at the Al Maha lounge and features all the essential toiletries. The shower room also has a proper clothing rack and a chair for extra comfort.

Likewise, in the Al Maha lounge, the shower amenities are still Rituals products. I am not complaining about Rituals since I am a fan of this brand but it seems like Qatar Airways still got plenty of stocks to get rid of it.


I had a chance to visit the Qatar Airways Arrivals Lounge located at the arrivals hall at Doha Hamad International Airport. The lounge resembles a mixture of Qatar Airways’ Al Mourjan Business Class lounge and Al Safwa First lounge. It is always great to have some time relaxing on arrival and this lounge undoubtedly outwins the Al Maha Arrivals Lounge in terms of service and facilities.


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