Review: Vietnam Airlines Lotus Lounge Tan Son Nhat Airport

Review: Vietnam Airlines Lotus Lounge Tan Son Nhat Airport

What a wonderful weekend with my parent was in Ho Chi Minh City, Vietnam! Sadly, it was time to head back to Seoul. After having dinner at Le Méridien Saigon, we went to the airport which was just located 5 miles from the hotel. I went to the airport a little early to review Vietnam Airlines Lotus Lounge.

Prior leaving to the airport,m I had an amazing upgrade offer from Economy to Business Class which I will be discussing in my next post.

My flight to Seoul departed at 23:10 PM, so arriving at the airport at 21:00 PM still gave me plenty of time to explore the airport. As my parents were staying in Vietnam, they dropped me off at the airport and after a quick farewell, I went to the check-in counter.

Vietnam Airlines Class Check-In:

Vietnam Airlines Business Class check-in counter is located on the far left. The “D” area is dedicated to Skyteam Elite, Elite Plus, and Business Class passengers. What I like about Skyteam is that the mid-tier Elite can also use the Sky Priority counters for check-in.

There were not a lot of passengers checking in when I arrived so after showing my COVID-19 test result I was able to complete the formalities and receive my boarding pass within minutes.

Getting to Vietnam Airlines Lotus Lounge 2:

Vietnam Airlines has its own lounge called Lotus Lounge all over Vietnam but not overseas. Of them, a few are located both in domestic and international terminals at Tan Son Nhat Airport. The lounges are operated by SASCO (Southern Airports Services Joint Stock Company), a public joint-stock company and the leading player in the airport commercial services industry at Tan Son Nhat airport.

There are two Lotus Lounges at the international airport after clearing immigration and security checks: One on the 3rd floor opposite SASCO Le Saigonnais Lounge and the other on the first floor, near gate 18 just before the duty-free shop. But currently, only the one near gate 18 (Lotus Lounge 2) is operating while the other is temporarily closed.

Don’t be confused with SASCO Le Saigonnais Lounge just like I did. I wasted my time going up all the way to the 3rd floor finding the Lotus Lounge closed and walking opposite end to find out the lounge was not eligible for use for Vietnam Airlines passengers.

Vietnam Airlines Business Class Lotus Lounge 3rd Floor

Vietnam Airlines Lotus Lounge 2 Operational Hours:

The Lotus Lounge near gate 18 did not specifically state the operational hours. But I think it runs 24 hours as Lotus Lounge at Hanoi operates 24 hours. Let me know if you know the exact operational hours.

Vietnam Airlines Lotus Lounge Entry Requirements:

Similar to other Skyteam Lounge policies, below are the entry requirements for Lotus Lounge:

  • Vietnam Airlines Business Class passengers departing on a same-day flight
  • LotusMiles Gold members traveling with SkyTeam airlines in any class of service
  • LotusMiles Platinum members traveling with SkyTeam airlines in any class of service plus 1 guest
  • International First and Business Class passengers traveling with SkyTeam airlines
  • SkyTeam Elite Plus members traveling with SkyTeam airlines in any class of service plus 1 guest

*Note that upgraded tickets are not eligible for lounge access. I used my Korean Air SKYPASS membership to access the lounge.*

Vietnam Airlines Lotus Lounge 2 Layout and Seating:

Vietnam Airlines Lotus Lounge 2 is a simple-looking lounge. The lounge is not huge and it can accommodate less than 100 guests. Designed in French-Vietnamese style, the first impression of the lounge was amiable and welcoming.

Vietnam Airlines Lotus Lounge 2 Layout View

A combination of round wood chairs, a couch bench, two communal tables and dining tables are set up around the lounge. Universal charging sockets are available on most of the seats except for some in the middle.

On the far end, a business center with four semi-private rooms is located. Of the four, three spaces have a personal computer equipped and one had a printer if guests need to print out documents. Hidden under the staircase of the entrance, a single massage chair is situated on a first come first use basis.

I really like the wooden furniture and the navy-blue color tone of the lounge as it gave a vintage luxury feeling and atmosphere.

Vietnam Airlines Lotus Lounge 2 Dining:

A long buffet stand starts from the lounge reception area all the way to the business center on the opposite is prepared with various drinks and foods. There is a separate buffet station in the middle of the lounge with main dishes and Vietnamese Pho.

Vietnam Airlines Lotus Lounge 2 Bar:

There is no separate bar in the lounge but along the long buffet section beside the beverage dispenser, you will find a small bar.

The bar offers 8 different types of red and white wines and some spirits. I rarely see this amount of wine at Business Class lounges. Not only the number of different wines but also the taste of each wine was not bad.

Vietnam Airlines Business Class Lotus Lounge 2 Bar

Vietnam Airlines Lotus Lounge 2 Restroom and Shower Facilities:

The Lotus Lounge 2 has a restroom just after the reception and one single shower room. Restrooms were small but it was empty most of the time and the area around was clean all the time.

Showers must be booked at the reception by handing your boarding pass to book. I recommend you to book as soon as you arrive at the lounge because it is a unisex shower room and wait lines can take up to an hour.

Summary:

Compared to the larger Vietnam Airlines Lotus Lounge on the 3rd floor, I find this lounge neat, quiet and private. From a wide variety of dining options to wines and convenient seats to facilities, I rate this lounge 8.5 out of 10. The design and furniture combination is a must-mention for my high rating.

The only drawback is the number o shower rooms. One is too little to take a large number of passengers who wish to get refreshed before their flights.

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